Sunday, 7 December 2014

Find out real time status of all business processes with IBM

Kenya Power and Lighting Company (KPLC) have proclaimed the selection of IBM for an automated system that will deliver a real time rank of all business processes. This will allow Kenya Power to enforce its premeditated development plans.

KPLC is totalling on technology to magnify its existing 2.6 million-client base by another one million clients and to drive its existing electricity generation capability from 2025 megawatts to 5000 plus megawatts by 2015.

The company strategies to roll out electricity distribution facilities across more areas of Kenya as its pushes a widespread approach to catch more demand from under-served regions.

The fresh system will amalgamate data from ten key operational foundations to deliver a single view of enterprise data. This new infrastructure will use innovative IBM analytics to permit KPLC to study and relate real time and historical data to improved monitor business operations and trends, and expect future electrical needs. This now permits KPLC teams to access data on demand on one dashboard compared to 10 different dashboards.

The real-time analytics can be retrieved through cloud computing, permitting executives working remotely to use mobile devices to view data pooled from all junctions of the company.

This will make available matchless insight into the electricity company's operations, and permit instant decision making to help recover business performance.

The new solution will also afford superior awareness into customer needs. Presently, KPLC has a number of different systems for billing, customer relationships and matching customer information with government census details.

The incongruent data sources make it problematic to collect and conglomerate data to produce eloquent customer insights.

The IBM solution makes available a central repository for various data sources and the analytic capabilities reconcile, correct, and quality-assess the information to provide a consolidated view of Kenya Power's customers.

Based on this opinion, the company will be able to mend the call center experience, improved identify customer needs and match new services to meet these needs.

"The analytics solution gives us the ability to rapidly perform complex queries on data," said Dr Ben Chumo, CEO, KPLC. "For example, we can better understand the varying needs of our customers across different regions in Kenya based on customer buying behavior or manage the power grids more efficiently in specific areas during certain times of the day."

A full reliance on often erratic rainfall arrays to power hydroelectric generators has stimulated Kenya to branch out its energy source, with coal and geothermal sources emerging as new energy sources.

In line with this swing, Kenya Power is intense to comprehend how its existing customers are using power with a view to rearrangement its setup to better aid high value and essential clients.

The new technology enactment is expected to help Kenya Power understand the dynamics behind its customers' use of power as well as instrument power distribution monitoring on a real time basis.

Working with its Business Partner the Symphony Group, IBM developed a complete solution for Kenya Power that includes: hardware (System z BC-12 server, DS8870 storage, PureData for Analytics), software (zOS, DB2, Tivoli, Cognos, InfoSphere and SPSS) as well as IBM services and training.

Mr. Deon Newman, IBM Vice President System Z, spoke about how the conglomerate between IBM and KPLC will help to solidify Kenya Power powers position in Africa.

"Kenya Power is partnering with IBM on what is really a landmark technology deal; this positions Kenya Power as one of the leading technology institutions not just here in Kenya but also in East Africa and Africa" Mr Deon Newman said.


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