It was Ethiopian Airlines which came out tops of the Africa and Middle East operators of Bombardier’s Q400 turboprop aircraft with a dispatch reliability of 99.4 percent, taking the honors for the fourth year running since this aircraft type joined the ET fleet.
Ethiopian presently operates 13 of these aircraft, with several of them already reconfigured into a two class version, offering 7 business class seats and 60 in economy class and uses them mainly on domestic and shorter regional routes, including flights to the East African airports of Entebbe, Kigali, Kilimanjaro, Mombasa and Juba for their off peak connections.
Ethiopian Airlines' CEO Tewolde Gebremariam say in a media release: ‘We are pleased to receive the award for the fourth year in a row. I wish to thank our employees and especially those working in our light aircraft and turbo-prop section for this outstanding result. It is the fruit of their continued dedication and hard work. We are committed to providing to our esteemed customers reliable schedule and punctual flights at all times. Our higher dispatch reliability performance is a reflection of this commitment to our customers on the domestic and regional routes’.
Ethiopian was the first African operator to take delivery of a Q400 aircraft and has since been joined by RwandAir, which also operates one dual class Q400 on its domestic and regional routes.
Ethiopian is also a Bombardier certified maintenance facility and besides maintaining their own fleet at their in-house MRO also services the RwandAir Q400.
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