Mobile
Network Operator, Tigo has entered into a partnership with world-class
Communications technology and services provider, Ericsson, to help
manage and improve its network quality and service delivery. The
strategic deal will enable Tigo extend its footprint nationwide and
ensure customer satisfaction by delivering superior network quality
using Ericsson’s state-of-the-art technology and experience.
In
a recent interview with the CEO of Tigo Ghana about its overhead fibre
project in Bogoso in the Western region, Roshi Motman, touted Ericsson’s
capability and capacity saying: “Ericsson is recognized worldwide for
their extensive experience in advising and supporting telecom operators
to secure network quality and improved efficiency. Tigo Ghana is going
to leverage on their expertise to offer our customers a reliable and
seamless network experience”.
She
explained that although like other telecom companies the network is
core to their operations, companies like Ericsson are market leaders and
renowned for telecommunications services. She believes the partnership
will give Tigo Ghana the opportunity to focus on delivering quality
experience for its customers and managing the network. “It will also
guarantee network quality and optimisation which is crucial for customer
experience” Roshi emphasised. Ericsson will manage all maintenance and
operations of Tigo Ghana’s active network among others.
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