The
world’s leading international express services provider, has won a
record number of external awards for its business in Sub Saharan Africa
in 2014 – almost triple that of 2013 – demonstrating the success from
its 2014 strategy to create greater service quality and increase
employee engagement.
In
2014, DHL Express Sub Saharan Africa received a total of 61 awards from
external parties such as government bodies, trade associations and the
media.
The
recognition from industry leaders is a testament of the business’
successes in customer service delivery, employee engagement,
contribution to corporate social responsibility, as well as its
commitment to provide excellent service quality in the region. This is
an increase of 178%, up from the 22 awards received in 2013.
Charles
Brewer, Managing Director of DHL Express Sub- Saharan Africa, says that
the company’s vision to be The Logistics Company for the World is not
just about the strong network and the number of countries or territories
DHL is present in, but also how customers and the general public
perceive the company.
DHL
Express Sub Saharan Africa was named Top Employer 2015 in Africa by the
Top Employers Institute for the company’s outstanding employee
offerings across the region.
This
is in addition to six African countries – South Africa, Nigeria, Kenya,
Uganda, Ethiopia and Ghana that were also certified as Top Employers in
their local markets.
When
looking at the various countries’ awards leader board, Nigeria and
South Africa ranked in the majority of the awards with 13 and 12 awards
respectively, followed by Kenya (6), Uganda (5) and Zimbabwe (4).
Other
awards won in 2014 include the Visionaries of Uganda Award bestowed by
the Government of Uganda for DHL’s contribution to social-economic
transformation, Jobberman’s 100 best places to work Award in Nigeria,
Silver International Business Stevie Award for their PR success across
the continent and the South Africa Transport and Logistics Award at the
Topco National Business Awards.
“At
DHL, in an industry that never sleeps, where we genuinely believe in
the pursuit of excellence, we will continue our investment and expansion
in Africa, we will continue to strive for excellence for our people,
our staff and our environment, and ensure that 2015 is a truly great
year for us,” concludes Brewer.
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