Wednesday, 11 June 2014

Galaxy S5 users to get free repairs on accidental damage

Samsung Electronics has urged all users of its new Galaxy S5 to register their phones on ADH Premium within 30 days of purchase to enable them enjoy the service.

The Accidental Damage from Handling warranty (ADH Premium), which forms part of Samsung's Smart Eco System, will ensure that users of the Galaxy S5 get their phones replaced or repaired for free once they get screen or liquid damage.

Mr. Jaspreet Singh, Director for Mobile at Samsung Electronics West Africa said the electronic giant would continually strive to provide a worryfree life to its customers by offering them smart solutions and innovative services. 'A year ago, Samsung's 24-month ADH warranty was introduced onto the Ghanaian market, the first of its kind in Africa and we are offering our valued Galaxy S5 customers the ADH Premium which we first introduced to our Galaxy Note 3 customers to guarantee their peace of mind,' he said.

He said in the event of broken screen or liquid damage, registered customers could take their device to any authorized Samsung Service Centre for repair or replacement. Mr. Singh however reiterated that the ADH Premium was exclusive to customers who purchase their phones from authorized Samsung dealers in the country and they must also register their devices on the ADH Premium App within the first 30 days of purchase in order to benefit from the service.

'Our Service Centre is also dedicated to offering our customers quality after sales service at their convenience,' he said.


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